Find out more about your Service Charge


What are Service Charges?

Each year we send a statement out letting you know how much the services you use cost. Services come under different groups: for example, a cleaning service includes employing a caretaker, cleaner, removing rubbish, hire costs of bins and window cleaning.

We only charge you for services that you receive, if you don't receive a service in that group then you won't be charged for it. Each year the charges are reviewed. we work out the costs for the year and estimate any increases, then we send you a notice and share the costs of the services depending on your agreement.

For more information on service charges, frequently asked questions and ways to pay click here.