Keys and fobs

If you have lost your keys / fobs to communal areas, or if you just need another set - in most cases, we can provide replacements. There usually is a charge for additional keys and/or fobs. 

We can't provide: 

• keys to front doors of properties.
• keys for windows and post-boxes - these are given to you when the property is let.

If you don't have one of the keys listed above then you will need to arrange for replacements or for a lock change yourself.

If you take out contents insurance (which we strongly urge you to do), it will usually cover key and lock replacement. 

Apply for a replacement key or fob

If you have a question about a key or fob, please complete the form below and we will get back to you within one working day.

If you have lost your key/fob and need a replacement, we will contact you to arrange payment for the replacement.