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Origin Spotlight

The Spotlight panel meet every three months to give our residents a voice and ensure we are aware of your concerns. The Spotlight panel also ensure that we deliver on actions agreed upon following scrutiny of our services. They play a key role in ensuring that we collect the views of a wide and representative resident base and influence the work that we do.

Spotlight minutes

2023 minutes

Spotlight meeting: December 2023
Spotlight meeting: September 2023
Spotlight meeting: June 2023
Spotlight meeting: March 2023

2022 minutes

Spotlight meeting: 9 March 2022
Spotlight meeting: 30 June 2022
Spotlight meeting: 10 October 2022
Spotlight meeting: 15 December 2022

Meet some of our Spotlight members

Kirsten,  Camden resident - Chair 

'Three years ago I moved from the private rented sector to my Origin flat in Camden. The much more organised contact between Origin staff and residents, as opposed to the patchy, insecure environment offered by the typical private housing provider was refreshing and reassuring.

Managing the thousands of Origin properties is complicated and for the organisation to work at its best, we residents must be actively involved. I therefore joined Spotlight in autumn 2018, hoping to do my bit to achieve the best possible outcome for all. I have also taken part in a number of scrutiny panels, focus groups and recruitment panels. These groups are all helping to create an atmosphere of mutual respect and collaboration.

There are challenges, of course, but the way we overcome them is to listen and learn from each other and Spotlight is a great forum for helping to resolve these issues. I urge all Origin residents to get involved and take an interest in how Origin makes decisions about its properties. After all, they are our homes, and we know them inside out!'

Derek Sheppard, Welwyn Garden City resident - Vice-Chair

'I’ve been an Origin resident since January 2019 and reside on the New QEII Hospital site in Welwyn Garden City. In the past I’ve been part of a scrutiny group looking at parking issues. I enjoyed the challenges of that task and wanted to further assist residents and so here I am, a team member of Spotlight. I joined Spotlight to become more involved and to make positive steps in bridging the gap between residents and staff for the benefit of all and to make for a better relationship. There will be challenges along the way and by listening to other members, adding my input and working together as a team I know we can resolve, overcome and achieve our goals through Spotlight.'

Zahraa, Camden Resident 

'I have been an Origin Housing resident since 2012. I am a single mother of two boys and have several years of experience within the project and business management sector as well as an educational background in psychosocial studies to Masters Level. I have supported my community through local projects and community centres since being an Origin tenant and felt I would be of more use to my local neighbours being part of the residents panel to make sure that their voices were being heard. I have found that Origin genuinely want to improve on their relationship with their tenants/clients to provide a cohesive and strong relationship. My passion lies within resident engagement, contract procurement and scrutiny and policies and training. As a residents panellist I am keen to help Origin in achieving their long term goals.'

Lia V,  South Edmonton, Enfield resident

'I've been an Origin resident for over 26 years (transferring from Islington Council 1994). Lived on current estate since 2006. I've been involved in discussions in the past, but it wasn't until early 2019 I became involved in activity on my estate. Residents came together as a group to inform Origin of solutions which worked better for residents than what was being proposed. Our group also had a wider reach to residents from other estates and has created engagement with a wider Origin community. As a result, I became involved with the Residents' Engagement Strategy and am a member of the Spotlight Group. I've learned being involved brings about the potential for a better relationship and understanding with Origin and greater opportunity for positive change to our neighbourhoods.'

Nickie F, Barnet resident 

'Origin Housing leaseholder for seven years, and active in local Residents’ Association for most of that time. Live in a leasehold building for active people over retirement age. Have seen at first hand how much residents’ lives and Origin Housing’s performance can both be improved when Origin and residents can work together as equal partners.'

Christian L, Camden resident

Christian joined the Spotlight panel early 2021 and has already made a big contribution to Spotlight's work in ensuring resident voices are heard. Christian is also an active member of the Climate change group.