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Our Cookie Notice

Last Updated: 26 June 2018


Origin Housing (“we”, “our”, “us”) uses cookies on its website. Some of these are placed by us and some are placed by our analytics partners who may combine the information they collect with other information you have provided to them or that they’ve collected from your use of their services.

This Cookies Notice explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.  

We update this Cookies Notice from time to time in response to changes in applicable laws and regulations and to changes on our website. When changes are made, we will update the ‘Last Updated’ date at the top of this page. Please review this Cookie Notice periodically to check for updates.


Cookies are small text files. They are downloaded to your device when you visit a website unless you have set your browser to stop them. You can learn more about cookies by going to http://www.allaboutcookies.org/.

The types of cookie and web beacons we use on our website include:

Strictly necessary cookies

These are essential to the operation of our website and enable you to browse and use all features of the website.

Functionality cookies

Functionality cookies remember the choices you make when you visit our website. They remember your preferences on return visits and tailor your use of our website.

Performance/analytics cookies

These cookies collect anonymous information about your use of our website such as the pages you visit most often, how you arrived at our website, time spent on each website and more. We use the information we gather from these cookies to identify problems with our website and to understand how you use it and interact with it, so we can improve the website and provide a better overall visitor experience.

Performance/analytics cookies are placed by Google Analytics, Hotjar and Kentico (our website content management system) when you visit our website.

Google Analytics tracks your use of and interaction with our site, including the referring site which brought you to our website. The Google Analytics cookie includes a unique ID which is used to identify your browser and track your use of our site (and other sites which use Google Analytics). You can learn more about Google Analytics and Google’s approach to privacy at this link.

Hotjar tracks your user behaviour when you visit our website including through heatmaps, screen activity recording, form analysis, feedback surveys and website polls. The Hotjar cookie includes a unique ID which is used to identify your browser and track your use of our site. It includes suppression tools to ensure that personal data which would directly identify you is not collected. You can learn more about Hotjar’s approach to privacy at this link.

Kentico is the content management system we use for our website. It includes Kentico Online Marketing Solution. This uses cookies to collect information about your visit and analyse traffic patterns on our website, including through the use of Google Analytics.

Marketing/tracking cookies

Marketing cookies are used to track visitors across websites. Our website uses cookies set by Google which customise ads on Google websites based on your recent searches and interactions.

If you view a YouTube video embedded on our website, Google will collect information about your viewing activity. This information includes your IP address and geographical location. If you are logged-in to YouTube they will also collect information about your viewing activity. Google’s Privacy Notice is available at this link.

You can manage and delete cookies through your web browser. Each browser manages cookies differently, but you can learn more about cookie settings in the most common browsers using the links below:

You can also:

  • Prevent your data being used by Hotjar by enabling ‘Do Not Track’ mode in your browser, as explained at this link.
  • Prevent your data being used by Google Analytics by using the Google Opt-out Browser Add-on, available at this link.

How to contact us

If you have any questions about our use of cookies you can contact us at dpo@originhousing.org.uk