Media Hub My Account

Check your rent statement

There are a number of ways you can check your rent account.

Origin Online Account

Need to view your rent statements? Register for an Origin Online Account to check your up-to-date statements, current balance and make payments. 

Origin Chat bot

The Origin Chat Bot is the quickest and easiest way for you to find out your account balance. All you need to do is ask it 'what is my account balance'.  After, you just need to enter your name, email and tenancy reference. You can even receive your balance by text message.


Your rent statements are posted to you quarterly. You can expect to receive your quarterly statements by the end of the second week of:

 Month  Quarter  Dates
July  Quarter 1

 1 April to 30 June                       

October  Quarter 2 1 July to 30 September
January  Quarter 3 1 October to 31 December
April  Quarter 4 1 January to 31 March


If you would like to discuss your account you can contact us on 0300 323 0325.