Our Annual Report 2017/18

15/10/2018

We've just launched our Annual Report for the last year, you can read more detail by clicking here or watch our animated overview below.

The housing sector was overshadowed this year by tragedy at Grenfell Tower. This unprecedented event has brought into sharp focus the importance of ensuring safe homes for our residents. Even before this, Origin had already been investing heavily in health and safety. Since then we have continued to assess what further work may be needed and spend what is required to meet best practice standards. 

We have taken big steps this year to focus most of our efforts on improving landlord services and we now have the building blocks in place – including introducing new ways of working, deciding how to invest in new technology and developing and supporting our staff team to provide more consistent, customer focused services. The next two years will see us start to deliver on the changes to services that residents tell us they want to see.

Please let us know if you have any questions or feedback at communications@originhousing.org.uk