Free help applying for Universal Credit



The government have launched a free Help to Claim service to support you in the early stages of your Universal Credit claim, from the application through to your first payment.



Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, confidential and impartial. Their trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.


Find out more on their website:

You can call the free national Help to Claim phone service from 8am to 6pm Monday to Friday, or you can speak online with an advisor on their website.