Executive leadership

Carol Carter - Group Chief Executive Officer

Carol Carter joined Origin as Chief Executive in April 2017.  She has over 40 years' experience in a wide range of roles and organisations across the housing sector with experience in driving organisational change and delivering high-quality services to residents; effective and efficient housing and property management and community investment; ensuring value for money and building strong external partnerships.

Prior to joining Origin, Carol was Group Director of Housing for six years at Hyde with responsibility for managing 50,000 homes. Previously she worked for a range of housing associations, inner London and rural local authorities, as well as a three year period in consultancy, including experience at Savills.
Carol has chaired the National Housing Federation’s executive advisory group - the London Leaders Forum – since 2017.
She holds a degree in Social Science and the Professional Qualification of the Institute of Housing.

Declared interests: Carol is a trustee and Vice Chair of P3, a national housing-related support services charity, a member of the Placeshapers Ltd Board and of the Euston Town Business improvement District Board
Committee membership: None

Gloria Yang - Deputy Chief Executive

Gloria joined us in December 2018 from Clarion Housing Group, where she had been working as a consultant advising on system implementation and integration following the merger of Affinity Sutton and Circle Housing.  Prior to that, Gloria was the Director of Finance for East Thames Housing Group, a G15 member, where she was responsible for the core finance functions and led the Finance transformation programme. She has previously worked in a range of roles for Wandle Housing Association, Metropolitan Housing Partnership and Affinity Sutton Group. Gloria is currently Chair of the Audit and Risk Committee for Phoenix Community Housing, the first resident-led housing association in London. She is a Fellow member of ACCA.

Declared interests: Gloria is Chair of the Audit and Risk Committee for Phoenix Community Housing and an independent member of the Credit Committee of MORhomes plc.

Lisa Blamire - Director of Assets and Compliance

 Lisa joins us as an experienced property and compliance professional most recently from Shepherd's Bush Housing Group, where she led a multi-disciplined investment and assets team. Prior to this Lisa was with Clarion housing for 16 years through its various transformations and mergers.
She has a genuine commitment and the knowledge to establish a robust health and safety compliance culture and manage our assets and stock investment programme effectively, to ensure residents feel safe and secure and proud of their homes.

Declared interests: None.


Gareth Jones - Director of Development & Assets, BSc (Hons) Surv, BA (Hons), MCIH

Gareth is a qualified Building Surveyor with over 25 years’ experience in residential development work. He previously worked for PCHA in a range of development roles including Regional Development Manager and Head of Land & New Business, and at Genesis Housing Association, where he held the post of Assistant Director of Development before joining Origin as Development Director in early 2006.

Declared interests: Gareth is a member of the Asset Management and Development Committee for Waltham Forest Housing Association.


Pam Bhamra – Director of Resident Services

Pam joined Origin in January 2022 and brings a considerable track record in delivering housing and resident services at Director level. Pam was most recently Operations Director at THCH and prior to that led sizable teams at Catalyst Housing as the London Area Director and Southern Housing Group as Director of Housing and Resident Services.
She is a champion of providing excellent customer focused services and resident engagement. Pam is a member of the Chartered Institute of Housing and holds an ILM certificate in coaching and mentoring.
Declared Interests: Pam is the Chair of Apna Ghar Housing Association, a BME London housing provider focusing on residents with disabilities.  


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