Who we are
Origin Housing is a provider of affordable housing and care and support services in London and Hertfordshire. We own and manage over 6000 homes and customers, have a turnover of over £50 million and aim to provide great homes and build strong communities.
Read our Annual Report here.
What we do
We develop and manage: key worker accommodation; shared ownership (part-buy/part-rent); social rented housing; and we provide housing and services for people with specific support needs.
Behind these services are a host of workers making these homes and services available and improving our communities and the lives of customers. For example: surveyors and contractors repairing and maintaining homes; caretakers and neighbourhood officers making sure estates are clean; community development officers working and helping customers get jobs and manage money better; project managers ensuring new building developments have well designed, affordable housing.
- Great homes: places where people are proud to live;
- Positive people: responsive caring staff getting services right for customers;
- Strong communities: helping people and neighbourhoods thrive
- Customer focus - We adapt our services to suit our customers.
We adapt our services to suit our customers. We treat customers as individuals. We work with them to look at how we shape our services to meet their current and future requirements. We are passionate about providing great service.
- Integrity - We build honest, open and trusting relationship.
We build honest, open and trusting relationships. Positive and productive relationships, with each other and with our customers, partners and stakeholders, enable us to fulfil our purpose. We bring respect, openness, loyalty, compassion and honesty to all that we do. We have the courage to have challenging conversations whenever they are needed.
- One Team - We are one team with a common purpose.
We work to support each other and our partners in achieving our collective goals. We take responsibility for our actions and their impact, strive to learn from all our experiences and change what we need to. We have respect for our work, each other and everyone we engage with.
- Committed - We never give up in pursuit of our goals.
We never give up in pursuit of our goals. We focus on getting the job done and always doing our best to achieve that. We don’t settle for anything less.
- Adding Value - We know a strong business supports our social purpose.
We do the best we can with the resources we have, delivering value for money, so that we can make the most difference to peoples' lives.