Who we are
Origin Housing is a provider of affordable housing and care and support services in London and Hertfordshire. We own and manage over 5,500 homes and customers, have a turnover of over £45 million and aim to provide great homes and build strong communities.
Read our Annual Report here.
What we do
Our services provide much needed: key worker accommodation; shared ownership (part-buy/part-rent); social housing for general tenants; social housing, support and services for over 1,000 tenants and service users who are vulnerable and may have learning disabilities and mental health issues.
Origin Properties is an investment entity through which Origin is able to purchase commercial properties. Any profits made from such investments are used to help tenants and service users with their housing, care and support needs.
Behind these services are a host of workers making these homes and services available and improving our communities and the lives of customers. For example: surveyors and contractors repairing and maintaining homes; caretakers and neighbourhood officers making sure estates are clean; community development officers working with young people and helping customers get jobs and manage money better; project managers ensuring new building developments have well designed, affordable housing.
- Great homes: places where people are proud to live;
- Positive people: responsive caring staff getting services right for customers;
- Strong communities: helping people and neighbourhoods thrive
- Customer focus - We adapt our services to suit our customers.
We adapt our services to suit our customers. We treat customers as individuals. We work with them to look at how we shape our services to meet their current and future requirements. We are passionate about providing great service.
- Integrity - We build honest, open and trusting relationship.
We build honest, open and trusting relationships. Positive and productive relationships, with each other and with our customers, partners and stakeholders, enable us to fulfil our purpose. We bring respect, openness, loyalty, compassion and honesty to all that we do. We have the courage to have challenging conversations whenever they are needed.
- One Team - We are one team with a common purpose.
We work to support each other and our partners in achieving our collective goals. We take responsibility for our actions and their impact, strive to learn from all our experiences and change what we need to. We have respect for our work, each other and everyone we engage with.
- Committed - We never give up in pursuit of our goals.
We never give up in pursuit of our goals. We focus on getting the job done and always doing our best to achieve that. We don’t settle for anything less.
- Adding Value - We know our social purpose is supported by our business purpose.
Everything we do has an impact on people's lives and communities. Building on our rich heritage, we do the best we can with the resources we have so that our business thrives and we achieve our mission and vision.