Library listing: Information leaflets

A list of all resources classified by tag (information leaflets) in date order (newest first).

24 hour Emergency repairs Leaflet07/12/2009Find out more about what to do in the case of a repairs emergency and how Origin can help.
Affordable Home Ownership Booklet 07/12/2009Find out more information on what is a home buy and how to apply for it.
Camden & Enfield Support07/12/2009Information on the assessment and support available through Camden and Enfield and useful contact numbers.
Camden Handyperson leaflet11/10/2010
Who is eligible?

• 55 years old or over;

• disabled;

• a homeowner, private tenant, council or housing association

tenant;

• other vulnerable groups (any age).
Camden Home Improvement service11/10/2010Information on home improvements and grant schemes that may be available in Camden
Camden Home Improvements service poster29/11/2010Do you need to make minor or major adaptations to your home?
Choice Based Lettings07/12/2009Find out more information on how Choice Based Lettings work and if you qualify.
Client Handbook 201015/03/2010The handbook for users of Origin Housing's Care & Support services
Complaint, compliment or comment? Let us know your views.04/11/2010To help ensure that we provide the best possible service and continually improve what we do, we’d like to hear your views and ideas.
Complaints Service Standards 201122/06/2011
Customer Contact Service Standards 201122/06/2011
Customer Service Promises 201122/06/2011
Cyclical Decorations07/12/2009Find out what cyclical decorations are and if or when you qualify for it.
Fairer Charging07/12/2009Find out more about fairer charging and whether it affects you.
Fire Safety in your home leaflet09/01/2012A safety leaflet regarding fire safety in your home.
Gas check leaflet - A choice between life and death16/05/2011
Every year Origin sends residents a letter letting them know that gas appliances in the home need to be checked to ensure they are safe. This is a free service.
Gas Safety Leaflet26/03/2010Safety information on Gas Appliances from HSE (Health & Safety Executive)
Getting A New Home07/12/2009Find out who qualifies, how to apply and what procedures and requirements are necessary when getting a new home with Origin.
Getting It Right Complaints07/12/2009Find out more on the procedures for complaining and who to contact for advice if a problem arises.
Improvements and Alterations07/12/2009Get information on procedures and permission required for improvements and alterations in your home.
Islington Handyperson leaflet11/10/2010
Get minor household jobs done that

you cannot do yourself through this

project, if you are:

• 60 years old or over;

• disabled or vulnerable;

• a homeowner, private tenant, council or housing association

tenant.
Islington Home Improvement leaflet11/10/2010
Does your home need repairs? Whether they are small or large

repairs, we may be able to help. This service is funded and

monitored by Islington Council's Supporting people.
Lettings Policy10/03/2011Origin Housing's lettings policy
Living In Retirement Housing07/12/2009Get all the information you need to know about living in a retirement home and about how the scheme manager can assist you.
Major Repairs07/12/2009Find out more information on what qualifies as major repairs and how Origin can help.
Making Your Voice Heard07/12/2009Have your say, get more information on how to become involved in the management of your home.
Origin in Hertfordshire05/05/2011Homes and services in Hertfordshire provided by Origin Housing
Problems Paying Your Rent07/12/2009Get information and advice on what to do if you can't make your rental payments and what legal action Origin enforces for non-payment of rent.
Rent and Service Charges Service Offer 201104/10/2011Find out what you can expect from our Rent and Service Charges Service Offer.
Rents & Service Charges handbook08/10/2010
Responsive Repairs Service Offer04/10/2011Find out what you can expect from our Responsive repairs service.
Service Offer 2011 Summary22/06/2011
Seven steps to moving home07/12/2009Find out more about how to transfer along with relevant forms you may need to complete.
Shareholding Policy21/04/2011Shareholding membership policy
Staying Put Service - Advice service leaflet07/09/2010Get debt and housing advice and find out how to manage your money
Time Bank Leaflet07/12/2009Information on the Origin Time Bank Camden programme where you give your time and bank your skills in exchange for skills from another member. What is a Time Credit?
Time Bank Membership Application Form07/05/2009See what details are required to start volunteering with Time Bank.
Watford Floating07/12/2009Find information on housing support for people living in Watford.
Your Tenancy07/12/2009Find out information and see your rights and responsibilities as a tenant.

HIA Quality Mark for Origin Housing in Camden and Islington

Homes set for digital accreditation scheme

Info & media

Annual Review 2010/11

Library listing: Information leaflets

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