Frequently asked questions (FAQs) for Origin Housing tenants

Why does my rent go up every year?

Rents are increased due to inflation to ensure that we can meet the costs of managing and maintaining our properties. Secure rents are set by the fair rent office and increased every two years. Assured rents are devised by a government formula based on inflation, location, size of property and other factors. Your service charge is also set every year based on the amount we spend on providing services to your property. All costs such as gardening, cleaning and tree pruning is recuperated via your service charge. At the end of each financial year we calculate how much your service charge must be cover these costs.


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