Rent & service charge for homeowners

Different ways to pay your rent or service charge:

• On this website - coming soon;
• At a Pay Point in a local shop with your Allpay card;
• By direct debit;
• By standing order. Set this up by calling the Contact Centre on 0800 040 7989 or by calling your Rent Arrears Officer directly
• With a credit and/or debit card by telephone - call the Contact Centre on 0800 040 7989
• In a secure area on the Allpay website, using your Allpay card. The link is: https://www.allpayments.net/allpayments/allpay.aspx;

Getting an Allpay card
To get an Allpay card call the Contact Centre on 0800 040 7989.

Problems with money and paying your rent, and welfare advice
Origin has organised a support service to help you if you have difficulty with:

• Rent payments;
• Debt problems;
• Bills;
• Welfare advice;
• Changes in household income and circumstances.

If you need support and advice:

1. Call the support service directly. It is called CHAS and contactable by:
   Telephone on 020 7723 5928 extension 203
   Email: advice@chascl.org.uk
   Leaflet or the leaflet Problems paying your rent
2. Call Origin’s Income Management team :
   Gail on 020 7209 9238
   Olugh on 020 7209 9290
   Ashley on 020 7209 9231

For more information about rent and service charges read the Rent and service charges handbook