Handbooks and Guides

A list of all our guides and handbooks in date order (newest first)..

Affordable Home Ownership Booklet 07/12/2009Find out more information on what is a home buy and how to apply for it.
Aids & Adaptations Leaflet07/12/2009Find information on Aids and Adaptations available through Origin.
Assured Shorthold Handbook07/12/2009Find out everything you need to know about Assured Shorthold Tenancy from understanding your tenancy agreement to Origin's confidentiality policy.
Assured Tenants Handbook07/12/2009Find out everything you need to know about Assured Tenancy from understanding your tenancy agreement to Origin's confedentiality policy.
Care & Repair - Service user guide07/12/2009Find information on care and repair services available to you - Small changes can make a big difference
Client Handbook 201015/03/2010The handbook for users of Origin Housing's Care & Support services
Customer Service Promises 201122/06/2011
Gas Safety Leaflet26/03/2010Safety information on Gas Appliances from HSE (Health & Safety Executive)
Herts Floating Support Leaflet 07/12/2009Find information on housing supprort for people living in Hertfordshire.
Lease Holders Handbook07/12/2009Find out more about your rights and duties in the Lease Holder Handbook.
Origin Supported Housing07/12/2009Find out more about supported housing and its benefits.
Rent and Service Charges Service Offer 201104/10/2011Find out what you can expect from our Rent and Service Charges Service Offer.
Resale Booklet22/08/2011Selling a Shared Ownership home is known as a resale or assignment, as you are selling your home to someone else
Service Standards Handbook07/12/2009Find out what Origin's service standards are and useful contact details in case you ever have a problem.
Settling In07/12/2009Get information on Origin's service commitment to help you settle in to your new home.
Staying Put Service - Advice service leaflet07/09/2010Get debt and housing advice and find out how to manage your money
Watford Floating07/12/2009Find information on housing support for people living in Watford.
Watford Supported Housing07/12/2009Find out more about supported housing and its benefits for people living in Watford.
Your Tenancy07/12/2009Find out information and see your rights and responsibilities as a tenant.