Report a repair?
Click here if you are an existing tenant and would like to report a repair
For all general enquiries, please call our customer Contact Centre on 0800 040 7989 or 020 7209 9222
- Customer Contact Standards and Customer service promises
The Customer Care Service Offer outlines the standards of customer service that are expected of our staff at all times. It also sets out the behaviours you can expect from our staff and operatives.
- Complaints Service Offer
Our Complaints Service Offer outlines what service standards you can expect from us if you make a complaint.
Tell us what you think of our service
Once you have been in touch with Origin Housing or if you have been visited by our staff of contractors, why not let us know what you thought of your experience by filling in our Easy Research form? We will use the information you give us to improve our service to you.